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Privacy Policy
- Welcome to KB Naturals (“we”, “us”, “our”). We value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.kbnaturals.in (the “Site”) or use our services. By accessing or using our Site, you agree to the practices described in this Privacy Policy.
- 1. Who We Are:
- KB Naturals is a natural and organic products company based in India. We provide premium quality herbal, ayurvedic, and organic items through our online platform.
- Business Name: KB Naturals.
- Registered Address: 50-43-3, P&T Colony, Seethammadhara, Visakhapatnam, India – 530013
- Email: info@kbnaturals.in Phone: +91-9032682082
- 2. Information We Collect:
- We may collect the following personal information: Contact Information: Full name, email address, phone number, shipping and billing address. Account Information: Username, password (stored securely in encrypted form). Payment Information: Payment card details are processed securely by our payment gateway partners (we do not store your card data). Order & Transaction Data: Products purchased, order history, invoices, refunds. Technical Data: IP address, browser type, operating system, device type, referral sources, pages viewed, time spent. Marketing Data: Preferences for newsletters, promotions, survey responses, feedback.
- 3. How We Collect Data:
- When you register an account on our Site. When you place an order or interact with our customer support. When you subscribe to newsletters, offers, or promotions. Automatically, through cookies and analytics tools when you browse our Site. Occasionally from trusted third-party service providers (e.g., payment or delivery partners).
- 4. How We Use Your Data:
- We use your personal information for: Processing and delivering your orders. Providing customer support and responding to queries. Sending you order updates, invoices, and receipts. Sending you promotional emails, offers, and newsletters (only if you consent). Improving our Site’s performance, design, and user experience. Preventing fraud and ensuring secure transactions. Complying with legal obligations.
- 5. Cookies & Analytics:
- Our Site uses cookies to personalize your browsing experience and improve services. Cookies help us remember your preferences and analyze traffic patterns. Third-party analytics tools (e.g., Google Analytics) may also collect data for insights. You can manage cookies through your browser settings.
- 6. Data Sharing:
- We do not sell or rent your personal information. However, we may share data: With trusted service providers (e.g., payment gateways, delivery partners, IT support). If required by law, government authorities, or legal proceedings. To protect the rights, property, or safety of KB Naturals, our users, or others.
- 7. Data Storage & Security:
- Your data is stored securely on servers located in India. We use encryption, firewalls, and access controls to safeguard data. Sensitive payment data is handled only by RBI-compliant payment gateway partners.
- 8. Data Retention:
- We retain personal data only as long as necessary for fulfilling orders, legal compliance, or resolving disputes. Once no longer required, your data will be securely deleted or anonymized.
- 9. Your Rights:
- As per the Digital Personal Data Protection Act, 2023 (India), you have the right to: Access the personal data we hold about you. Correct or update inaccurate information. Withdraw consent for marketing communications at any time. Request deletion of your data, subject to legal or contractual obligations. File a complaint with the Data Protection Board of India, if needed. To exercise these rights, contact us at support@kbnaturals.in .
- 10. Children’s Privacy:
- Our Site is not intended for children under the age of 18. We do not knowingly collect personal data from minors.
- 11. Updates to This Policy:
- We may update this Privacy Policy periodically. Updates will be posted on this page with the revised “Last Updated” date. Significant changes may also be notified via email.
- 12. Contact Us:
- For questions, concerns, or data requests, please contact us: KB Naturals 50-43-3, P&T Colony, Seethammadhara, Visakhapatnam – 530013
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info@kbnaturals.in 
+91-9032682082